Do you have a canceled or delayed flight coming up? Don’t worry, getting a quick refund will be easier than ever! In this article, I will give you all the tips and steps to follow to assert your rights and obtain a hassle-free refund. Prepare to travel with peace of mind and to be compensated quickly in the event of inconvenience. Let’s go!
Jeannne Dupont, editor specializing in air passenger rights, has put together this guide for you, dear travelers, to help you obtain a rapid refund in the event of a canceled or delayed flight. Follow these tips and you’ll get your money back faster than lightning!
The new air transport rules in your favor
In April 2024, new regulations were implemented by the United States Department of Transportation (DoT), revolutionizing the world of air travelers. The masterstroke? THE automatic reimbursements for canceled or significantly delayed flights.
As U.S. Transportation Secretary Pete Buttigieg said, “Passengers deserve to get their money back without fighting or arguing.”
When can you get a refund?
The question many travelers often ask is: “When am I eligible for a refund?” Before this new regulation, the rules were vague and frustrating. But from now on, here are the cases in which you can receive an automatic refund:
- Flight cancellation
- Significant delay (defined as a change of more than 3 hours for domestic flights and more than 6 hours for international flights)
- Significant changes (change of airport, increase in stopovers, change of cabin, etc.)
How to get your money quickly?
Gone are the days of endless forms! THE Airlines companies must automatically refund to the same payment method used for the purchase. Delays ? 7 business days for credit cards and 20 days for other payment methods, including air miles.
This new rule does not only concern airlines but also Travel agencies and the ticketing sites.
Compensation for delayed baggage
Losing your luggage while traveling is a stressful experience. Fortunately, the new rules also include refunds for delayed baggage:
- For domestic flights: if your baggage is delayed 12 hours or more, you will recover baggage fees.
- For international flights: the delay ranges from 15 to 30 hours.
Additionally, if you don’t get paid services like Wi-Fi or on-board meals, you’ll be entitled to an automatic refund.
Inability to travel for health reasons
And that’s not all. If you cannot travel due to serious and contagious disease, a medical directive, or a government regulation, airlines must offer you compensations in the form of credits or travel vouchers. These vouchers must be transferable and valid for at least five years.
Your travel future simplified
The DoT has given companies six months to start issuing automatic refunds and 12 months for transferable vouchers. Although these new rules may disappoint some airlines, they will inevitably improve customer satisfaction in the end.
Please feel free to share this guide with other travelers to help them navigate the world of airline refunds and ultimately enjoy a hassle-free trip!
